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Is eForms Offline for Good?

Well, the ATF took eForms offline today - but they waited until close of business on a Friday so nobody really knows what's going on. Here's what we do know:
  • The examiners received an email letting them know it was going offline right as the day was ending.  They don't appear to have had any more advanced warning than anybody else.
  • A general email didn't even go out to users; so, unless you've tried to log into the system, you may not even be aware that it's down.
  • Forms that are already submitted through eForms are going to be processed normally through that system.
  • The NFA Branch has been making a major push to get paper forms back to normal times, and they've already knocked a couple of months off the crazy wait times we were seeing - but I don't think that's in any way related to eForms going down.
Next week we're going to get as much information as we can before deciding how to proceed.  We have systems in place to submit reviewed paperwork on paper forms - but we're not going to resort to that until we're sure it's the right approach. Please remember that the NFA Branch isn't the problem here, so chewing out the examiners isn't going to help anybody.  As we've written before, eForms was a jump forward for them as well; and, if it really goes away, this is a big step back.  Honestly, I wouldn't be surprised if there is some type of interim solution as we await eForms 2.0... Stay tuned next week and we'll post any additional information as we receive it.  

7 responses to “Is eForms Offline for Good?”

  1. Aytac Ercen says:

    I was on the phone talking to Paul and trying to finalize my own Saker purchase when I brought it to his attention that eForm site was taken down until further notice.

    Later on in the evening they changed the message.

    Initially the message was
    “The eForms software is not performing to our expectations. As a result , we are taking the eForms system down until further notice.”

    Couple of hours later the message has been changed to something we are more familiar with.
    “Due to maintenance, the eForms system is unavailable. We apologize for any inconvenience and thank you in advance for your cooperation and patience.”

    I guess we will all find out soon enough what the heck is going on.

  2. says:

    This stinks, I just hope they get efile 2.0 up really soon. I’m happy they will process forms that have been submitted already (I have 7 pending) but I’d like to buy & Efile several more Suppressors and SBR’s. I just hope the examiners can actually access the sight and get the forms approved fast and not just trickle out like they have been for a month or so and all this time waiting so far has not been waisted & that Silencer shop is not hurt to much by the Eforms sight being down… You guys are one of the best companies I’ve ever done business with, firearm related or otherwise. Thank you for keeping us updated on what’s going on.

  3. Arturo says:

    How will this effect SS Direct?

  4. Brian says:

    Please keep us updated.

  5. Brandon says:

    My specwar paperwork was sent in for transfer to FFL on April 5th. I am guessing I will be screwed into paper form 4 once that is completed now?

    • Dave says:

      We’re still in ‘wait and see’ mode with eForms. We’re hoping it will come back online so this isn’t an issue – but there aren’t any guarantees with the ATF.

  6. anon says:

    I made a purchase on 3/28, which I understand was submitted, but it was not processed before e-forms went down. That was around the time silencershop was tinkering with the website and right before the ATF published its “batch processing” complaint. Bad luck/timing on my part.

    I’ve called NFA branch a few times in the last few weeks, to sample answers from different folks, and it’s pretty clear that they’re reading from a script. If you don’t tell them it was filed by e-form, they’re saying 9-12 months. If you do, it’s 6 months.

    The folks sitting in the phone bank are just doing their job, which I understand. For their part, I’m sure they want the system back up, so they can quit dealing with irritated callers. I doubt the administration, however, is highly motivated to fix a system that facilitates citizens’ purchase of items they don’t think common, law-abiding Americans should be able to own. They’re too busy buying millions of bonded JHP rounds for target practice, figuring out what to do with Mr. Bundy’s cattle, and trying to stave off an inevitable conflict with PRK, China, Iran and Russia until after the 2016 election cycle.

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